Frequently Asked Questions (FAQ)

We offer FREE delivery services within Metro Manila and nearby regions, including Santa Rosa, Bulacan, Binan Laguna, and Antipolo. For deliveries outside of Metro Manila, we can arrange shipment through couriers, with the shipping fee to be covered by the buyer.

For the safety of both parties and to lessen human contact, we do bank-to-bank transactions only for now.

For inquiries or to request a quote, please reach out to the respective department via email:

- Sales Department: sales@northgate.com.ph
- Solutions Department: solutions@northgate.com.ph
- Infrastructure Solutions Department: infra@northgate.com.ph
- Service Department: service@northgate.com.ph

Our dedicated teams are here to assist you.

We do not have a physical store, but we can provide you product demonstrations and online consultations. Just send us an email so we can have someone to assist you.

For hiring concerns, you may visit our recruitment page by searching for Northgate Technologies, Inc. Recruitment on Facebook or send an email to hr@northgate.com.ph.

As part of our quality control process, we check the laptops and set up your windows account with your name before shipping it. This is to ensure that all units are in good condition. Do not worry since all our units are brand new and authentic with warranty included.

All units are brand new with warranty included. Kindly keep your receipts for warranty claims.

Our office is located in #59 Tinagan Street, Brgy San Jose, Quezon City 1115

Feel free to get in touch with our service team using the provided contact details:

- Email: service@northgate.com.ph
- Contact Number: 0917 717 6963

We're here to assist you!

 

Yes, we cater to all kinds of industries that want to optimize their business operations.

 As of now, we do not. However, you may subscribe to our newsletter to stay updated in case we start offering dealerships again in the future.

We specialize in Point-of-Sale, Network Security, Backup and Recovery, Video Conferencing, Virtualization, Door Access, CCTV Surveillance, Digital Signage Display, and Self-Ordering Kiosk solutions.

Do you provide repair services for all types of IT equipment?

For repair service inquiries, please contact us at service@northgate.com.ph.

We offer a diverse selection of hardware, including computers, peripherals, and accessories.

Yes, our hardware products come with specified warranties. Please check individual product details for warranty information.

Stay informed by following us on our social media channels and checking our website for the latest updates and promotions.

While parking spaces may be limited, there are nearby public parking options for your convenience.

Yes, we offer on-site repair services for businesses. Please contact us to schedule an appointment.

We offer various payment options, including Cash, Check Payment, GCASH, and Bank Transfers.

Feel free to contact us at any time for additional inquiries or specific concerns!